Who Are Department Contacts
Departmental computer contacts are the first point of contacts for users who need help with computers. All departments and most centers have a contact, who are on the list:
What Department Contacts Do
Department computer contacts are a vital link between the relatively small CLASnet staff and the large user base of the College. Their role is defined, and their resources are listed below.
- Definition
Role of the departmental contact
Request assistance
Service Request
Account maintenance
Add, Terminate, or Update CLASnet access
Update the PeopleSoft NetworkManagedBy Affiliation
Email list maintenance
CLAS mailing lists
Machine maintenance
Add, Delete, or Update a computer in the CLASnet DHCP
database
Support for
self-maintained computers
Quotes for new computers on state contract.
Know and teach CLAS policies
User Accounts
Computer Connection
All Policies
General information
Computer Security
Licensed Computer Software
CLAS-Contacts Email List Archive
