"Email Loops" happen when email addresses are set to forward to each other. This causes email sent to one or the other to bounce between the addresses infinitely, or at least until one of the mail servers recognizes the problem and stops sending the message. This can cause all sorts of problems ranging from your not being able to receive your email to crashing a poorly configured mailserver. Badness, no matter how you look at it.

So, avoiding mail loops before they happen is the trick. We can't give you explicit instructions for every email server out there, but the gist of the idea is to *know* where your various addresses go, and to make sure they aren't pointing toward each other when you change a forwarding preference.

The majority of email loops experienced on the CLAS system occur with between the CLAS email system and UF's Gatorlink email system. Here's how to check if your Gatorlink email is set to forward to your CLAS address:

1. Go to http://www.gatorlink.ufl.edu/ and click on the Modify link. Use your Gatorlink username and password to login.
2. Click on the "Email Forwarding" link in the blue box to the left.
3. Look at the options that will show up in the main area of the screen. IF your @ufl.edu mail is being forwarded somewhere else, there will be a button with a less-than-clear label of "Forward to GatorLink mail box". Click on that button to stop forwarding your @ufl.edu email. If the only available option is to forward your @ufl.edu mail somewhere else, then you don't need to do anything else except forward your CLAS email to your @ufl.edu address.

Each mail system handles auto-replies differently. Unfortunately, many of them do not handle mailing-lists (or other vacation replies) correctly. Under certain circumstances, this will lead to mail loops. Due to these numerous incompatibilities, we cannot offer this service.

If you are a departmental administrator, and you are expecting some important message(s) in your absence, you can forward your mail to your backup person, or we can set it up so that you can advertise a "generic" departmental alias which we can redirect for you. This generally works better, as the person mailing you gets a real response, rather than an "I'm out" message.

• You can use SSH (secure shell) to connect to login.clas.ufl.edu. Login using your CLAS email login and password. You should see something like:

        E-Mail Remote Access Shell, version 0.3.1 
        Hit ^D to exit, '?' for a list of commands. 
        clas> _
      

  At the prompt, type fwd, which will display your current forwarding setting, and then ask you if you want to change things. Type y and press Enter to change things, and then type in the address you want to forward to when you're asked. To turn off forwarding, just press Enter instead.

• You can go to the Account Forward Request page and enter the address you want your mail to go to, and we will set up the forward for you by the end of the next business day.

• NERVM: username@nervm.nerdc.ufl.edu
• NERSP: username@nersp.nerdc.ufl.edu

In order to forward your mail, you need to know your CLAS email address. Your CLAS email address appears when you start up Eudora.

To forward your mail, log into your NERDC account.

• NERVM
  At the CMS Ready prompt, type the command FWD username@dept.ufl.edu where username is your CLAS username, and dept is the email abbreviation for your department.

  You can use the command FWD SHOW to list the current forwardings, and FWD OFF to turn off forwarding. ype HELP FWD for more information.

• NERSP
  At the '$' prompt, type pico .forward. Then, enter your CLAS email address. After that, press and hold the 'control' and 'x' keys concurrently. It will ask if you want to save, answer 'y', and follow the prompts.

To put people on a nickname list, make sure the nickname is highlighted in the Nickname: window, click in the Address[es]: window on that box, and type in the addresses, one per line. Press OK and the nickname list will be updated.

To use the nickname, just type its name in the To: part of a message.

Since you checked "put it on the recipient list", you can also send a message by selecting Message from the "File Edit" menu, choosing "New Message To", and then clicking on the nickname you want to send to--that's only three mouse clicks.

      tolower *.*
    

That program should then lowercase all the files in your current directory.

You should also upgrade your FTP client. If you are using WS_FTP under Windows 95, you should make sure you have a modern version, such as that shipped on the 1/99 or later GatorLink CD from the Tech Hub Bookstore. Speak with your departmental contact for more information.

Once you have the boot disk, here's the procedure:

1. Boot the computer from the diskette.
2. Run SCANDISK.EXE to look for any filesystem problems. Then, run the surface test to find bad clusters. If is locate any bad clusters, run it again to make sure it doesn't find any more. If it does find more, you disk may have hardware problems.
3. Rename the \WINNT (or \WINDOWSdirectory to \WINBAD, and \PROGRA~1 (aka, \Program Files) directory to PROGBAD
4. Restart and boot from the Windows CD.
5. Reinstall network drivers and any applications.
6. Once everything is running fine, you can delete WINBAD and PROGBAD, once you make sure the user hasn't inadvertently stored documents there.

Of course, if the computer is formatted with the NTFS file system, this won't work. There are no freeware methods to access an NTFS partition from MS-DOS.

1. Word is a licensed application, and your department must purchase a license. Verify that your department has purchased a license for your use and that you're logged in under your own username.
2. Did you login to the server? If you're running Windows95 and hit the ESCrather than entering the password, the server programs won't load. You will need to reboot your computer and log in.
3. Occasionally, the desktop icons can "stack", hiding one icon beneath another. Right-click on the desktop and select tt>Arrange Icons.
4. Reboot the computer. A system program may not have started correctly, or may have abnormally terminated. Often, restarting will restore functionality.

On a Windows 95 machine, run winipcfg to look for an IP address. For Windows NT/2000, run ipconfig /all. If it lists an address of either 0.0.0.0 or 192.168.x.x (where x is any number), then your machine is not registered.

Your department's computer contact must fill out: http://www.clasnet.ufl.edu/computers/dhcp-add.shtml